Refund policy

In Store Returns: We accept returns within 14 days of purchase for exchange or store credit only.

Online Returns: 

As we are a small boutique, we can only accept returns on unused items with tags attached. If for any reason you’re not completely satisfied with your purchase, we do accept returns on select items within 15 days of delivery for STORE CREDIT ONLY.  Thank you for understanding.

All ACCESSORY purchases and SALE items are non-refundable and cannot be returned or exchanged.

To begin a return, contact us at gina@willowoldgreenwich.com

Please note that buyer is responsible for all return shipping costs. 

Returns should be sent to: 250 Sound Beach Avenue, Old Greenwich, CT 06870